Our client is looking for a proactive and enthusiastic individual to join their contact centre team located in the buzzing business district of Sheffield. If you are customer-focused, enthusiastic and thrive under pressure then you could be part of a dynamic and rapidly growing team.
Our client trains their employees to an excellent standard through their robust training programme, if you join their team, you will get full training on incident management and brand standards.
If you decide that a career in incident management is for you and enjoy having a job where every day is different, then this opportunity not to be missed!!
In your new role, your work will involve handling calls from the public, businesses, local authorities, emergency services and other government organisations.
A sample of the types of incidents you will be logging will include:
- Water Incidents - Alteration to a watercourse, Fish kill/disease, Flooding, Reservoir Failures, Sewage Related Incidents, Unusual Changes in River Flow, Watercourse Blockages.
- Pollution Incidents - Radioactive Incidents, Watercourse Pollution, Beach Pollution, Oil and Chemical Spills, Self-Reported Incidents, Nuclear Incidents.
- Waste Incidents - Commercial Burning of waste, Fly Tipping, Illegal Waste Sites, Incidents at Waste Sites, Odour and Noise, Permit Breaches, Waste Carrier Incidents.
- Wildlife Incidents - Damage to protected habitats, Dead Animals, Illegal Cockling, Illegal Fishing and Poaching.
If you want to make a difference to your local environment, have a call centre or customer service and need an exciting fast paced work life, then this opportunity is for you.
12 week rolling shift pattern, which includes morning days and nights.
3 month rolling contract.
All applications online only.