Employee Assistant Programme Operations Officer
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Location:
Cardiff
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Sector:
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Job type:
-
Salary:
Up to £15.3 per hour
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Contact:
James
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Contact email:
cardiff@brookstreet.co.uk
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Job ref:
HO8471_1648671695
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Published:
about 2 years ago
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Duration:
6
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Expiry date:
11/05/2022
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Startdate:
ASAP
Job Description
Brook Street have a fantastic opportunity for a talented individual to support an excellent organisation. We are looking for someone to support the team manager in the day-to-day management and delivery of the service team. This role is initially for 6 months with the potential of it getting extended.
Duties Include:
- Manage the operation, planning, organising and delegating work, monitoring progress and intervening as required.
- Manage the performance, induction and training of the team. This will include supporting and guiding team members in welfare issues, escalating as necessary to specialist support areas.
- Ensure the delivery of the team's service level agreements, adapting these according to changes in workload and customer requirements.
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data, providing specialist knowledge and experience to inform both operational and strategic level decision-making and creating reports as appropriate.
- Take responsibility for resolving issues independently where they fall within set role objectives.
You will have:
- Substantial experience of managing a mental health service.
- Substantial experience of managing a mental health service.
- Proven ability to effectively analyse service data for use in decision making.
- Evidence of ability to solve expansive problems using initiative and creativity; identify and propose both practical and innovative solutions.
Benefits:
- Excellent pay rates
- Hybrid working
- No weekends
- City Centre
For more information contact James Treacy at Brook Street or apply now!!
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