Energy Account Manager
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Location:
Tamworth
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Sector:
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Job type:
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Salary:
Up to £40000 per annum + Plus commission
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Contact:
Brook Street Birmingham Office
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Contact email:
birmingham.branch@brookstreet.co.uk
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Job ref:
EES/AM_1658407438
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Published:
almost 2 years ago
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Expiry date:
1/09/2022
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Startdate:
ASAP
Job Description
We are looking for an experienced Account Manager to join our client's growing energy consultancy. This role will see you managing a portfolio of B2B customers. You will be required to gain / retain & renew customers within your portfolio, as well as up-sell and cross-sell other products, services, and solutions where possible. This is a hybrid working role, based in Tamworth.
KEY RESPONSIBILITIES/DUTIES
- The role of an Account Manager is a senior sales position
- The role is responsible for winning new business, whilst providing account management of Industrial and Commercial (I&C) accounts in the UK Commodity marketplace
- The role requires a close working relationship with customers across both SME and I&C sectors, as well as integral development of partner relationships
- The Account Manager position is of strategic importance and the role requires experienced individuals who can demonstrate the very best in sales excellence for their customers
- Manage & implement the sale of new business as well as retention & renewals for B2B customers
- Convert incoming lead opportunities
- Deliver key KPI's of sales and quality targets
- Prioritising incoming workloads
- Ensuring data entry and validation is completed within timescales
- Manage accurate prospect information through CRM system
- Ensure prices are delivered within time scale with a high level of accuracy and minimum error
- Understanding the end-to-end customer journey
- High level understanding of the Sales Process
- Effective and organised use of Admin Systems to store documents appropriately.
- Organisation of the day-to-day pipeline
- Communication with the team about ongoing deals queries
- Maintaining awareness of industry and company knowledge
- Responsible for one drive- data input ensuring data is saved appropriately and is kept up to date
- Work closely with sales support team
- Own the relationship with the multiple customers to drive customer value
- Renew customer contracts to deliver margin in line with objectives
- To seek, develop and conclude early renewal opportunities to prevent contracts going out to tender
- Where renewal tenders are issued, the role holder will be expected to; organise the processing, pricing, negotiation and winning of the renewal tenders
- Through an understanding of customer needs, identify and exploit opportunities to increase value for both the customer and the company
PERSON SPECIFICATION
- Knowledge of energy markets, as well as strong customer facing experience is key towards helping the company achieve their target of being the UKs go to energy partner
- Be able to demonstrate a high level of organisation skills
- Can work on own initiative to meet deadlines
- Manage multiple assignments at once whilst maintaining a high level of service
- Adaptable and Flexible with proactively anticipating stumbling blocks and develop contingency plans
- Wiliness to take responsibility for the quality and timeliness of work
- Be customer focused with an emphasis on the customer needs and goes beyond basic service expectations to help implement solutions
- Excellent communication skills - both written and oral
- Team Player - Someone who encourages team unity through sharing information and expertise
- Energy industry experienced is preferred
- As an Account Manager it would be preferable that you had at least 3 years' experience within the industry and are used to negotiating and building relationships
- The ideal candidate will be a confident communicator and will have knowledge of gas and electricity procurement
- Self-Management - able to prioritise, meet deadlines and manage multiple assignments at once whilst maintaining a high level of service.
- Adaptable and Flexible - proactively anticipate stumbling blocks and develop contingency plans
- Accountable - willing to take responsibility for the quality and timeliness of work and identify the best ways to achieve results with little oversight
- Persistent in the face of difficulty
- Customer Focused - emphasis on the customer needs and goes beyond basic service expectations to help implement solutions
SALARY AND WORKING HOURS
- Hybrid Working
- Monday - Friday
- 9am - 5pm
- 5 hours per week
- Salary range: up to £40k + commission (dependant on experience)
BENEFITS
- Commission
- Opportunity to work from home 2 days a week, with the other 3 days working from company office (Tamworth office)
- Company Provide: Laptop, Mobile Phone (Samsung Handset), Printer
- Pension: operate with standard government NEST pension scheme and offer 4% of matched employee 4% contributions each month
- Company can integrate payments into existing pensions should employees already have running pensions when joining the company
- They also offer a 'Salary Exchange' scheme whereby employees can increase their nominated pension contributions to benefit from salary before tax deductions
- Holiday Entitlement: 21 days annual leave + bank holidays and offer an additional day's holiday for 'Birthday' leave
- If an employee birthday falls on a weekend, the employee can select either the Friday/Monday before and after to have as their allocated birthday leave
- Go-Benefits: set to launch a company Go-Benefits scheme which will provide employees to a preferred partner and preferential rates for benefits such as:
- Life and Medical Insurance Policies
- Cashback and discounts from 2,500 high street stores
- Cashback and discounts from associated restaurants within UK
- Foreign exchange discounts and money off selected holidays within UK and abroad
- Health Care Plans (Denplan etc)
- Outsourced/External HR Team:
- To ensure employee confidence is offered for all HR related queries
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