Job Description

My client based in Baildon is looking for an Enquiries Administrator to join their friendly team. Great communication skills are required with proven experience of Customer Service and dealing with quotations.

Enquiries Administration
Including

" Co-ordinates all customer and supplier liaison (both verbal and written) regarding new sales enquiries to ensure the accurate and efficient creation of non standard products and quotations to meet customer requirements.
" To satisfy the needs of internal and external customers efficiently whilst prioritising workload in terms of commercial potential and in consideration of the Company`s desire to reduce overall response times.
" Responsibility to apply sales margins to all non standard items, and to determine appropriate levels of discount on standard items.
" Liaising with relevant sales personnel regarding quotation follow-up`s to be expedited within the desired time frame for all quotations within parameters set by the Board.
" Report factual and accurate information on quotations to the external sales force and senior management.

Miscellaneous responsibilities

" Other ad hoc duties as required including data entry
" Compliance with the Company`s Health and Safety policy including reporting all risks / issues to direct line Supervisor/Manager
" As and when required to cover reception duties