Job Description

A fantastic job opportunity has become available through Brook Street.

My client was voted the 7th fastest highest growing entrepreneurial coaching businesses in North of England in 2017. My client works with public sector organisations and entrepreneurs in order to support them and assist in these businesses reach their full potential.

Job Title: Entrepreneurial Solutions- Quality & Compliance Administrator

Hours: Monday to Friday, 9am -5:30pm, permanent contract

Location: Ashton-On-Ribble, Preston, Lancashire

Salary: 18,000 pa

Key Responsibilities :

-Ensure appropriate and sufficient forms of quality assurance are implemented to a high standard.

-Guided by the Project Managers, co-ordinate and oversee the quality process.

-Ensure that data managed by Entrepreneurial Solutions accurate and maintain quality standards defined by the Project Managers.

-Complete internal audits to ensure quality standards are being maintained throughout the project life cycle.

-To ensure up to date knowledge of policies and procedures through continuous professional and personal development

-Receive new referrals and assign to relevant advisor

-Process eligibility and due diligence checks, obtain CRM approval and advise relevant advisor

-Work with senior administrator to produce relevant CRM reports as requested by project manager.

-Provide assistance with compiling documentation and reports required for monthly claim process.

-Management of standard forms to ensure that all paperwork associated with the programmes are being applied correctly, collected efficiently and saved effectively on the CRM system.

-Escalate any compliance issues to the relevant project manager

-Administration support for event organisation and attendance as needed to support the wider team

-Input and maintenance of project & company CRM databases

-Admin and monitoring support on a number of internal projects & management processes (including ISO 9001 & Commitment to Equality)

-Requirement for training to be undertaken to become an ISO 9001 Internal

-Auditing assistant

-Greeting & directing visitors and answering telephone calls

-Typing/processing of documents and presentations using Word, Excel and

-PowerPoint

-Provide and any other adhoc admin duties to ensure the smooth running of the office admin function


The Ideal Candidate needs to have:

-Experience of using a CRM/Database would be advantageous although not essential.

-An ability to balance creative thinking with co-ordination and high-quality administration skills

-Excellent organisational and time management skills, including a well-developed attention to detail and accuracy is essential

-Strong communication skills both verbal and written, along with an excellent telephone manner

-Computer literate with good working knowledge of Microsoft Office software and good typing qualifications advantageous

-Excel skills to a good level are required ideally within an Apple Mac environment

-Ability to work within multi-disciplinary teams to be able to balance workloads and priorities on both client & internal project requirements

-All training will be given internally - an ability to learn quickly and absorb multiple levels & requirements will be a great advantage

-The ability to carry out responsibilities with minimal supervision and thrive both on own initiative and as part of a team

-An ability to balance creative thinking with co-ordination and high-quality administration skills

-Experience of working in a performance and results driven organisation.

-A willingness to travel within the North West (an advantage)

-Committed to new learning and development

Sounds interesting? Please get in touch with Stephy on or call 01772252111