Brook Street are seeking a temporary Executive Administrator to work on behalf of Rural Payments Agency in Exeter.
The main duties of this role will include;
- Processing project claims to the required time and assurance standards (Implement claims processing in a compliant, customer focussed manner. Claims to be recommended for payment within 20 working days. Escalate any issues.)
- Project processing (Ensure that claim profiling and re-profiling requests from beneficiaries are processed as required in guidance. Deal with claims issues promptly. Proactively identify and action contract variations. Undertake updating bespoke computer system and data cleansing as required)
- Support the regional teams in the compliant and effective delivery of the Programme. (Be aware of RPA's fraud referral process. Provide and coordinate information for reports, submissions, communications etc. Draft, QC and send out Grant Funding Agreements and variation letters.
- Provide excellent customer service. (Answer helpline calls. Manage generic email inboxes. Build strong, constructive working relationships with regional and other colleagues. Support managers and colleagues by providing information/data and administrative report as required)
You will be paid £12.40 an hour, working Monday to Friday in a friendly, open plan office.