Job Description

We have an exciting new opportunity for a Diary Manager/PA available to work from home for one of our government based clients.


The key purpose of the role is to

Provide high quality, effective and proactive diary management for the Deputy Director and administrative support for the senior leadership team. Communicating and liaising with a wide range of internal and external stakeholders, agencies and representatives from other organisations, which could include senior officials and other high profile individuals.

Key responsibilities

" Support the Deputy Director by managing the diary, organising meetings and agendas and papers in a digitally focused way. Ensure that day-to-day business for the Deputy Director is well-organised and appropriately prioritised.
" Deal with conflicting requests for meetings and prioritise using own initiative, referring more complex issues to the Deputy Director as appropriate.
" Set up systems to track and monitor action points arising from meetings ensuring these are followed up and resolved using appropriate means of escalation.
" Manage and process all correspondence including email, responding when required on behalf of the Deputy Director.
" Provide administrative and business support to the Deputy Director, preparing documents including drafting correspondence, reports and presentations tailored to specific audiences and organising meeting rooms, equipment, travel & hotel booking etc.
" Be a key point of contact for any interaction with the Deputy Director, using judgement to prioritise items that require attention or action by the Deputy Director.

" Devise and maintain administrative and operational processes and systems including senior management team support including business continuity, maintaining Directorate-wide resources.
" Undertake specific project work and background research to inform development work and aid decision making.
" Take a proactive part in team activities e.g. Employee Engagement Group activities including taking forward the People Survey Action Plan.
" Provide team support e.g. Reward and Recognition scheme administrator, stationary ordering, IT ordering, and other business support activities as required.
" Contribute to key reporting activities, such as directorate Covid reporting.

" The post holder will report to an Associate Business Architect.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Essential Skills, Knowledge & Experience:

We're looking for an enthusiastic and highly motivated person who meets the following essential criteria:

o Good level of MS365 offering, including MS Teams, Outlook, PowerPoint knowledge and expertise
o Good collaboration and stakeholder management skills
o Be able to work unsupervised and be adaptable to changing timelines and demands
o Ability to prioritise work against competing priorities in a fast-paced environment focused on timely and accurate delivery