Job Description

Job Title: Executive Officer

Location: Farnham (GU10 4LH)

Contract: Until 31st January 2024

Pay Rate: £13.42 per hour

We are currently seeking a highly motivated and organised individual to join our team as a Executive Officer. In this role, you will be responsible for providing a comprehensive range of facilities services, supporting the FM team, local site-based customers, and the wider property portfolio team in achieving our corporate and environmental goals.

Key Responsibilities:

- Act as the initial point of contact for the team, effectively communicating and filtering information to ensure accurate advice and support is delivered, while meeting standards and priorities.

- Develop and maintain strong customer focus to foster effective working relationships and partnerships, supporting environmental goals and maintaining a positive reputation.

- Ensure compliance with environmental, health, safety, and legislative standards and service levels through inspection, monitoring, and survey work, aligning with the business plan and environmental outcomes.

- Carry out delegated Site Responsible Officer tasks at specific properties as agreed with the Site Responsible Officer.

- Provide timely and accurate administrative support to the line manager/team, implementing efficient systems to maximise productivity.

- Organise, maintain, and develop information storage and retrieval systems, ensuring up-to-date and readily accessible information to facilitate departmental workflow.

- Participate in the development of teamwork plans and effectively deliver agreed actions to contribute to business planning and delivery.

Person Specification:

Essential Experience:

- Previous experience in a Customer Service, Reception, or Facilities Management related role.

- Proficient in delivering core Facilities Management support services, including postal services, reception services, meeting room bookings, office supplies management, and stationery procurement.

- Strong IT skills, including Microsoft Office, with the ability to learn in-house systems.

- Demonstrated ability to build and maintain positive relationships with customers, contractors, suppliers, and other stakeholders.

- Experience in supporting local project management.

- Familiarity with providing a Help desk service to customers.

Licenses:

- Full UK Driving License- OWN CAR ESSENTIAL

This is a challenging role with daily changing priorities and tasks, requiring a highly motivated individual who can effectively organise their time and workload to achieve desired outcomes.

If you are a proactive and customer-focused individual with a passion for facilities management and environmental sustainability, we would love to hear from you. Please submit your application by [insert deadline] to be considered for this exciting opportunity.

Note: Regular travel to other sites (potentially two or three times per week) is required for this site-based role.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.