Job Description

Cardiff Service and Support Centre - Executive Officer

Job Description
Executive Officer
Location: SSC, General Buildings, 31-33 Newport Road, Cardiff, CF24 0AB
Hourly rate: £15.53
OFFICE BASED
Working Days/Hours: Monday to Saturday: 8am - 6pm - 5 days a week. On a rota basis sometimes a mix of shifts in a week. 1 / 2 Saturdays per month

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as a Executive Officer

List the duties/ responsibilities:
The SSC Executive Officer will primarily be expected to conduct Asylum Registration tasks. This includes conducting checks on customers seeking Asylum, updating systems, interviewing customers and serving documentation. This list is not exhaustive, and the job holder may also be trained in other work areas. The job holder will undertake comprehensive training for each workstream and managed in accordance with Home Office HR policies.

No inbound telephony, potential outbound telephony, however this is on an ad-hoc basis

Training:
2 weeks training period. Please note that no annual leave will be permitted in the 2 weeks.

Clearance level (to be applied for by Brook Street upon a successful application):
DBS + CTC

Role specific requirements:

You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.