Job Description

We have an exciting brand new Executive Officer position working for the Darlington Magistrates Court. This role is part of the Operational Delivery Profession. Being part of this means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

The key purpose of this role is to:

* Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary and management.
* Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using improvement tools.
* Assist in the delivery of performance against targets.

Responsibilities:

* Lead the implementation of efficient and consistent administrative practices, procedures and standards, identifying and implementing solutions to identified problems.
* Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management.
* Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager.
* Conduct ongoing reviews of procedures and work practices and manage the implementation of new initiatives and legislation.
* To provide written and verbal advice to queries from staff and HMCTS users.
* Contribute to the delivery of operational, performance and service standard targets

* Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
* Assign responsibilities for action and monitoring progress against plans.
* Ensure that performance management and reward & recognition systems are utilised effectively throughout area of responsibility, ensuring consistent standards through bench marking, and encouraging and rewarding good ideas and creativity.
* Plan, co-ordinate and organise training and development for staff. Ensuring that learning & development needs of all staff, including inductees, are identified and met.
* Identify staff potential and develop in line with business and individual needs.
* Identify recruitment needs and retention issues, assessing resource requirements against demands.

Full time -Monday to Friday

Flexible hours between 7-5

Hybrid working - 2 days in the office and 3 days at home. During training, more time will be spent in the office.

Pay rate - £10.80

Free on site parking

Enhanced DBS required to be completed during the onboaridng process (paid for by Brook Street)

*Please note: due to the high volume of candidates responding to our adverts, we are not always able to provide feedback on your application. If you do not hear from us within the next five days, please assume you have been unsuccessful on this occasion, however, your details will be kept on file and you may be contacted about other opportunities.*