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Experienced Customer Service agents for Telemarketing role

  • Location:

    Shirley, West Midlands

  • Sector:

    Sales

  • Job type:

    Temporary

  • Salary:

    Up to £9.21 per hour

  • Contact:

    David Elcock

  • Contact email:

    birmingham.web@brookstreet.co.uk

  • Job ref:

    HG4471_1571153071

  • Published:

    about 1 month ago

  • Duration:

    temp to perm

  • Expiry date:

    14/11/2019

  • Startdate:

    ASAP

Job Description


We offer world class telemarketing solutions to companies across the globe.

We are currently recruiting for a B2B telemarketing agency based in Shirley, in the Midlands, England. We offer focused and cost-effective telemarketing that will become a vital part of companies overall marketing strategy.


Along with general campaigns, we provide a specialist manufacturing and engineering, technology and financial services telemarketing. Services include appointment setting and lead generation, database building and database cleansing, surveys and market research, event planning and promotions, and follow-up calls.


Job Specification


As a Telemarketing Executive, the ideal candidate will have worked in a similar role and be confident and tenacious when making calls to businesses. This role is flexible and can be taken on either a part time or full-time basis.


Duties and responsibilities:

Working on behalf of our clients Contacting a target list of businesses to make qualified sales appointments, generate leads, update company information, complete telephone surveys on behalf of clients with their customers.


Progression Prospects:


The progression route for those interested would be to work towards the role of a Senior Telemarketing Executive and then a Team Leader, both offering competitive pay structures


Skills and experience:


" Experience working within a similar role, making outbound calls.
" Able to achieve a dialling target of at least 175 dials per day (depending on campaign)
" Confident to deliver calls to senior decision makers in companies such as MD, FD, HRD. Marketing Director
" Excellent communication skills and telephone manner
" Excellent spoken English and a good clear telephone voice
" Good time management and ability to meet deadlines
" Self motivated
" Work well within a team and as an individual
" Live within a commutable distance to Shirley, Solihull
"Reliability is extremely important. Please don't apply if you can't commit to the distance or hours.

****You don't need specific Telemarketing experience for this role, candidates with strong experience in Customer Services, Contact Centres and Front of House positions will also be considered****

If you meet the person specification for this position please apply online or call 0121 4808 209 and speak to Ellen or Richard.

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