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Export Coordinator - Air

  • Location:

    Solihull

  • Sector:

    Freight & Logistics

  • Job type:

    Permanent

  • Salary:

    dependent on experience

  • Contact:

    Adam

  • Contact email:

    birmingham@brookstreet.co.uk

  • Job ref:

    AirExport_1578653890

  • Published:

    about 4 years ago

  • Expiry date:

    9/02/2020

  • Startdate:

    ASAP

Job Description

I am recruiting for an experienced Air Freight Logistics Export Operative/Coordinator based near Birmingham Airport; this is an exciting opportunity to work for a 'family feel' Logistics company where it is all about delivering the best customer service and they are offering a competitive salary for the right candidate.

THE ROLE
You will be responsible for the logistics of exporting goods via air freight. This will include the booking/planning of transport, the completion of all documentation and solving problems as they arise, at all times building relationships and keeping your suppliers and the clients updated.

THE COMPANY
My client is a leading British logistics provider headquartered in Birmingham. They have the credibility and a reputation that allows them to continue to expand within the UK and worldwide using their global infrastructure of partnerships and agents. They operate air freight and ocean freight services with a balanced portfolio of inbound and outbound blue-chip clients with an emphasis on the technological solutions that they offer.

TYPICAL DAILY JOB DUTIES - WHAT ARE YOU RESPONSIBLE FOR?
- Build strong working relationships with suppliers, airlines & overseas partners/agents.
- Arrange the exportation of goods with air cargo carriers
- Develop and build relationships to ensure a high level of customer service is provided to clients
- Take requests and queries and resolve them effectively and efficiently
- Communicate (using email, telephone and internet systems) with overseas agents and clients clearly, precisely and accurately and resolve issues and complaints in a timely manner
- Communicate effectively with operations colleagues
- Process supplier invoices
- Maintain customer and supplier spreadsheets
- Ensure that the departmental manager is aware of the status of all shipments
- Accurate & timely reporting to department manager

PERSON SPECIFICATION
- Live within an easy commute of Birmingham Airport and a driver due to the location
- A minimum of 1 year exportation experience in air freight forwarding
- Experience of booking and planning of transport via air
- Experience of shipments from and to worldwide destinations
- Experience in the creating of, checking of and processing of all relevant exportation documentation
- Good verbal and written communication, to provide a professional image to customers and suppliers
- The capacity to work in a high pressure environment whilst remaining calm when under pressure
- The ability to instruct a global network of agents, suppliers, air cargo carriers
- The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency
- A positive attitude and good problem solving skills and to apply lessons learned

***PLEASE ONLY APPLY IF YOU HAVE RELEVANT AIR FREIGHT FORWARDING EXPERIENCE***

PACKAGE AND BENEFITS
- Salary negotiable dependant on experience
- 28 days including Bank Holidays
- Pension
- Free Car Parking

DOES THIS SOUND LIKE YOU? ARE YOU INTERESTED IN THIS ROLE? THEN I WOULD LOVE TO HEAR FROM YOU.

Please send your cv and call Adam or Charlie on 0121 643 6954

***If you have not received a response within 48 hours, unfortunately your cv has not been selected on this occasion***

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