Job Description

Service Manager - Extra Care Scheme

Location: Lichfield area
Salary: £33,000 per annum
Contract Type: Permanent

Are you someone who leads with empathy, brings out the best in others, and believes that care should always be personal? If you're ready to take the next step in your career and make a real impact in the lives of older adults, this could be the opportunity you're looking for.

A welcoming Extra Care service in Staffordshire is looking for a Service Manager to guide a dedicated team and help shape a supportive environment where residents can live independently with dignity and choice.

What the Service Offers

This is a modern setting designed for people aged 55 and over who want to live independently but may need a little extra support. Residents live in their own homes and receive care tailored to their individual needs - whether it's a helping hand each day or more regular assistance. The service is close to local amenities and offers a warm, community feel.

What You'll Be Doing

• Leading the day-to-day running of care services with a focus on quality and compassion
• Working closely with families, professionals, and residents to create personalised care plans
• Supporting and developing staff, ensuring the right people are in the right place at the right time
• Making sure everything meets regulatory standards and reflects best practice
• Taking part in the on-call rota and stepping in when emergency cover is needed

What We're Looking For

• Experience in a supervisory or management role within care services
• NVQ Level 3 in Health & Social Care (or working towards Level 5)
• Confident IT skills and a proactive approach to using digital systems
• A genuine commitment to person-centred care and empowering others

Bonus If You Have

• A full UK driving licence and access to your own vehicle

What You'll Get

• £33,000 annual salary
• Pension scheme
• Structured induction and ongoing support
• Clear pathways for career progression
• Recommend-a-friend bonus scheme
• Minimum 28 days annual leave (full-time equivalent)

This is more than a management role - it's a chance to lead with heart, support a fantastic team, and help residents live life on their own terms.

Interested? Apply now to be considered for this wonderful role.

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