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Facilities/workplace experience CO-Ordinator

  • Location:

    Cambridge

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £25000 - £36000 per annum + 36 days holiday, 9% pension, BONUS scheme

  • Contact:

    Fraser

  • Contact email:

    fraser.denholm@brookstreet.co.uk

  • Job ref:

    PET/671590_1642692062

  • Published:

    about 2 years ago

  • Expiry date:

    3/03/2022

  • Startdate:

    20/01/22

Job Description

Workplace experience Co-ordinator

Salary - up to £36,000

Work for a global leader in industrial software!

Must be able to communicate effectively and professionally to all levels of employees

My Client is looking for a experienced facilities manager that will also operate as a front of house coordinator to deliver an outstanding workplace experience

Benefits

  • 5% - on-target bonus to 10% maximum bonus*
  • £1,080 Flexible Benefits pa (can be claimed as an extensive list of benefits such as medical/dental cover, high street vouchers, food shopping vouchers, gym membership, electric car leasing, etc.)
  • 28 days annual leave plus Bank Holidays - 36 days in total. Ability to carry over 5 days and buy/sell holiday
  • Life Cover - four times base salary
  • Competitive Contributory Pension Scheme - one of the best on the market -
  • 37-hour work week

The Workplace Experience Team is responsible for developing, implementing, maintaining and delivery a first-class Workplace Experience for our employees, visitors, and suppliers, creating a Great Place to Work. Proactively manage and resolve local real estate and facilities issues, directly or through support from external partners

Duties

  • Coordinate the Front of House service including meeting/greeting visitors and colleagues, coordination of meeting room bookings, room set up and hospitality.
  • Arrange, organise and manage catering for meetings when required.
  • Handle & track courier/shipments of goods/documents and ensure proper filing of related documents e.g., Delivery Notes, Shipping Invoice.
  • Project manage customer and employee events when required.
  • Raise Purchase Requisitions & monitor invoices for office purchases e.g., stationery, business cards, furniture, courier, etc following the Global Procurement process. Managing, forwarding and filing of all invoices received.
  • Maintain location and service information including neighbourhood information.
  • Collaborate with other teams/functions and external suppliers to deliver a high-level experience to colleagues.
  • Maintain awareness of the workspace at all times and respond to colleague requests in a professional and friendly manner maintaining records of requests and providing status updates. Liaise with building management/landlord's agent when required.
  • Follow security procedures for the office and the building working closely with the Building Management Team and internal Physical Security Team.
  • Follow and implement company health and safety procedures

Essential experience

  • Ability to communicate effectively, both internally and externally at all levels with good interpersonal and customer service skills with excellent verbal and written communications.
  • Be a strong trouble-shooter / problem solver. A highly organised individual capable of multitasking.
  • Previous reception and administration experience with Workplace Experience/Facilities and Health and Safety experience
  • Awareness and understanding of Facilities and Health & Safety Regulations
  • Ability to work well under pressure and to meet deadlines
  • Demonstrated ability to deploy and maintain a consistently high quality of service
  • Approachable and willing to immerse themselves into the role, culture and company values
  • Self-motivating and able to work as part of a team

If you`re interested in this role and would like to have a chat more in detail regarding this vacancy, please do apply with you up to date CV. We aim to get back to all applicants within 1-3 working days.

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