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Field based Service Technician

  • Location:

    North Tyneside, Tyne and Wear

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £18661 per annum + £2500 discretionary quarterly bonus,

  • Contact:

    Jacqui Murray

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Startdate:


Job Description

Field Based Service Technician
North Tyneside/Newcastle
Full Time

£18661 p.a with OTE of £2500 every quarter
Benefits include: Vehicle, Pension

Hours of Work: 43 hours per week Monday to Friday

Our client is the largest independent provider of technical services support to the UK brewing industry and have an exciting opportunity to join their Smart Dispense Quality Service.

The Role

You will be working as part of their regional team and will be responsible for giving their Smart Dispense customers the very best customer service experience every time. This will involve visiting a wide range of licensed premises every four weeks carrying out a detailed technical and quality health check of the Smart Dispense. By visiting these premises on a regular basis it will allow you the opportunity to help build the customer`s business by ensuring the continued great quality of dispense. With an eye for detail you will become their customer`s draught beer & cider quality champion.

You don`t have to have any previous technical experience in the industry or similar, although if you do this will help in your development. We can, and will develop these practical skills with you. It`s your customer service skills, determination to succeed and deliver a great customer experience with a positive can do attitude that we want.

Safety will be your number one priority, and you will actively contribute to our zero accident culture through leading by example and ensuring you deliver high standards of cleanliness and reliability when on their customer`s premises.

The Candidate
- Driving licence essential, clean licence preferable
- Three years driving history preferably without accidents.
- We are looking for technicians who can provide a great level of customer service,
- Maths and English GCSE or equivalent level is preferred but not essential
- At least a couple of years` experience in a customer led industry
- The ideal candidate will live in the North Tyneside/Newcastle area.

Next Steps

If this sounds like a journey you`d like to join we`d love to hear from you.

Please send your CV

Closing date for applications: Wednesday 31st October 2018

PLEASE NOTE: Due to high volumes of applications should you not receive a call within 10 working days please assume that you have been unsuccessful.


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