Field Upselling & Retention Coach
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Location:
Warwickshire
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Sector:
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Job type:
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Salary:
Up to £30000 per annum
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Contact:
Chloe
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Contact email:
coventry.web@brookstreet.co.uk
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Job ref:
COV/17507_1634806360
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Published:
over 2 years ago
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Expiry date:
2/12/2021
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Startdate:
04/10/21
Job Description
Fantastic opportunity to join a large growing global company! This role requires a lot of travelling and is field based, you will be visiting customers all over the UK, with the main HQ based in London. 80% of your time will be on the field with the field security experts and the other 20% reporting to the HQ (operations team). Ideally you will live in Midlands location or as close to.
Basic £30,000 per annum OTE £40,000 - £50,000
Main duties;
- Establish, build and maintain long lasting relationships
- Provide on the job training and coaching to the technicians
- Upselling new technologies
- Win back customers who request to cancel
- Hit your KPI`s
- Prepare reports (Daily, weekly & monthly) to the field security experts
The person;
- Full clean UK driving license
- Strong IT skills including MS Office & Excel
- Excellent negotiation skills
- Problem solving skills
- Sales & Retention experience is essential
- Passionate about customer experience and providing the best service
- Multi task
- Midlands based
Benefits;
- 21 Days annual leave (goes up to 23 days after 1 years service) plus bank holidays
- Company car, fuel card, mobile and laptop will be provided
- Lots of career progression
- Pension scheme
- Perk box discounts
- Employee discounts
- Health insurance
If interested in this role and you have the correct experience please click APPLY now!
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