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Field Upselling & Retention Coach

  • Location:

    Warwickshire

  • Sector:

    Sales

  • Job type:

    Permanent

  • Salary:

    Up to £30000 per annum

  • Contact:

    Chloe

  • Contact email:

    coventry.web@brookstreet.co.uk

  • Job ref:

    COV/17507_1634806360

  • Published:

    over 2 years ago

  • Expiry date:

    2/12/2021

  • Startdate:

    04/10/21

Job Description

Fantastic opportunity to join a large growing global company! This role requires a lot of travelling and is field based, you will be visiting customers all over the UK, with the main HQ based in London. 80% of your time will be on the field with the field security experts and the other 20% reporting to the HQ (operations team). Ideally you will live in Midlands location or as close to.

Basic £30,000 per annum OTE £40,000 - £50,000

Main duties;
- Establish, build and maintain long lasting relationships
- Provide on the job training and coaching to the technicians
- Upselling new technologies
- Win back customers who request to cancel
- Hit your KPI`s
- Prepare reports (Daily, weekly & monthly) to the field security experts

The person;
- Full clean UK driving license
- Strong IT skills including MS Office & Excel
- Excellent negotiation skills
- Problem solving skills
- Sales & Retention experience is essential
- Passionate about customer experience and providing the best service
- Multi task
- Midlands based

Benefits;
- 21 Days annual leave (goes up to 23 days after 1 years service) plus bank holidays
- Company car, fuel card, mobile and laptop will be provided
- Lots of career progression
- Pension scheme
- Perk box discounts
- Employee discounts
- Health insurance


If interested in this role and you have the correct experience please click APPLY now!

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