Job description
Brook Street Recruitment are working on behalf of our city centre client to recruit a new full time and permanent Financial Services Administrator.
Our client is a nationwide group of independent financial planners - the FSA hired will provide crucial support, managing client communications, ensuring compliance, and handling documentation for Wealth Planning
Key Responsibilities
Client Support & Communication: Acting as a point of contact for clients, answering telephones, managing email enquiries, and handling queries professionally.
Documentation & Reporting: Preparing client review packs, valuation reports, and meeting documentation.
System Maintenance: Updating and maintaining client data in back-office systems, such as [CURO] or [Intelliflo].
Compliance & Procedures: Ensuring all client files and transactions adhere to [FCA compliance guidelines] and company procedures.
Office Support: Handling client enquiries via phone and email, managing mail, and scheduling.
Systems Management: Utilising financial management systems
Compliance: Ensuring all files adhere to FCA (Financial Conduct Authority) guidelines.
Provider Liaison: Requesting and obtaining illustrations, policy information, and fund values from product providers.
Office Administration: Scanning, filing, managing mail, scheduling appointments, and maintaining a tidy office environment.
New Business Processing: Submitting and tracking new business applications and monitoring switches
Criteria
Previous experience in a wealth management or independent financial advisor (IFA) firm is essential
Proficiency in MS Office, strong attention to detail, and excellent communication skills.
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
