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Fines officer

  • Location:

    Leicester, Leicestershire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £10.86 per hour

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    29 days ago

  • Duration:

    4 months

  • Expiry date:


  • Startdate:


Job Description

***We are looking for a Fines Officer to work with one of our public sector clients based in Leicester LE1 6BT***

This a short term 4 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

37 hours per week between the hours of 8.30am - 5.30pm Mon - Fri

Pay rate £10.86 per hour (Age dependent)

The main duties for this role will include;

Undertaking general administrative tasks relating to the collection of criminal debt. Responsibilities to include: -
o Creating and updating records on in-house computer system and using Microsoft Excel
o Dealing with customers mainly via telephone but also face-to-face and via email/post
o Interpreting information from a range of sources and making evidence-based decisions
o Printing and despatch of court orders and preparation of court papers
Key skills required;

Good knowledge of Microsoft Outlook, Teams, Word and Excel
Accurate data input and attention to spelling and grammar
Good customer service skills and ability to handle challenging calls
Ability to understand and apply rules and procedures

If you feel that you have the relevant experience for this role, please apply online.


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