Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.? HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.?
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.?
Brook Street are recruiting on behalf of our Public Sector Client for a Fines Officer to work in Leicester, LE1.
This is a 5 month temporary role (with possibility of extension)

Monday to Friday - Between the hours of 08:30 - 17:30 (37 hours per week)
£11.88 p/h

The main duties of the role are as follows:
" Creating and updating of records using the in-house system
" Dealing with customers via telephone, email
" Interpreting information and making evidence based decisions
" Printing and dispatch of court orders and court based papers
" General administration duties as required and post opening

To be a suitable candidate for this position you will be:
" Computer Literate
" Confident using Microsoft Outlook, Word and Excel
" Have excellent communication skills
" Have an understanding of Data Protection
" Be able to work to your own initiative
" Be able to handle challenging calls

If you are interested in this role, please apply online

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.