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Fines Officer(AO) - Band E

  • Location:

    Kidderminster

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £11.88 per hour

  • Contact:

    Birmingham Government Team

  • Contact email:

    BirminghamGov.Branch@brookstreet.co.uk

  • Job ref:

    HS9243,_1705689920

  • Published:

    about 1 month ago

  • Duration:

    Ongoing

  • Expiry date:

    18/02/2024

  • Startdate:

    ASAP

Job Description

Sector: Public Sector, Government role, initially 3 Months with the chance of an extension
Role: Admin Officer
Location: Kidderminster, DY10
Hours & Pay: Full Time, Monday to Friday - £11.88 per hour

Responsibilities:

  • Taking calls, and dealing with challenging queries
  • Dealing with admin processes including correspondence, write offs, reports and checks
  • Reviewing accounts
  • Managing fines enforcement cases
  • General enforcement work

Person Specification:

  • Must have, and be able to demonstrate, experience with Excel
  • Previous administration experience
  • Customer service experience (desirable)

    In house training will be provided.

    If successful, you will need to provide three years of referencing information as well as consent for Brook Street to conduct a disclosure check.

    If this role matches your skill set and you are interested, please apply online today!

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

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