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Fines Officer (AO) - Band E

  • Location:

    North Shields, Tyne and Wear

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £9.59 per hour

  • Contact:

    Phoebe

  • Contact email:

    phoebe.hallett@brookstreet.co.uk

  • Job ref:

    HJ1255_1574182610

  • Published:

    26 days ago

  • Expiry date:

    19/11/2019

  • Startdate:

    19/11/19 16:54:42

Job Description

Brook Street are currently recruiting for Fines Officer working within a large public sector organisation. The North Shields-based location is highly accessible via public transport and free parking is available.

This role would be perfect for you if you are:

" Confident and able to handle challenging conversations
" Resilient
" Skilled in data entry
" Computer savvy - happy and comfortable learning and navigating around new systems
" Experienced in call handling
" Detail-oriented to create and update computer records

This is a fantastic opportunity for someone who believes excellent customer service should be your number one priority. and would like to work in a busy and dynamic office. You will utilise strong communication skills (both spoken and written) to provide assistance and advice to customers. There will also be administration responsibilities such as post distribution, photocopying and filing, and data entry.

There is an extensive training while undertaking general administration duties, then the work will progress to being primarily call handling and related administration tasks.

Key facts:

" Pay rate is £9.59 per hour
" Ideal office hours
" Monday to Friday
" Free parking
" Temporary assignment until 31st March 2020 with a strong chance of extension
" Looking to start ASAP

Is this role seems like the right one for you, please submit your CV!

Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you do not hear from us within the next five days, please assume you have been unsuccessful on this occasion, however, your details will be kept on file and you may be contacted about other opportunities.

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