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Fines Officer(AO) - Band E

  • Location:

    Cwmbran

  • Sector:

    Customer Service, Public Sector

  • Job type:

    Temporary

  • Salary:

    £9.06 - £9.78 per hour + Free Parking, Close to Public Transport

  • Contact:

    Nichola

  • Contact email:

    nichola.davies@brookstreet.co.uk

  • Job ref:

    APRILHM5571_1617892219

  • Published:

    about 3 years ago

  • Duration:

    ONGOING

  • Expiry date:

    15/04/2021

  • Startdate:

    26/04/21

Job Description

BORED OF THE SAME OLD 9 to 5? LOOKING FOR A CHALLENGING CUSTOMER SERVICE ROLE? Then Read on!

I am currently recruiting for Experienced Customer Service Advisors to work in a busy government contact centre in Cwmbran on a ongoing Temporary Contract

The Working Hours are:
Monday to Friday 9am to 5pm (Part Time WILL NOT be considered)

Free Parking
Close to local bus routes

Rate of pay £9.78 per hour
26 Days Holiday + bank Holidays

Dealing with inbound calls from members of the public, relating to Court Issued fines
Setting up payment plans or taking full payment
Dealing with all administration that is involved (Including court date letters etc)

You will need:
Previous Contact Centre Experience - This is essential
Excellent attention to detail
Good IT Skills including Word and Excel
The ability to quickly lean new systems
Excellent customer service skills and be able to deal with all types of people and queries

THIS ROLE IS SUBJECT TO A DBS CHECK

Please APPLY NOW of interested or call the Brook Street Office on 01633 254751 for more information


PLEASE NOTE - DUE TO THE HIGH VOLUMES OF APPLICATIONS WE RECEIVE ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED



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