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Fines Officer(AO) - Band E

  • Location:

    Middlesbrough, North Yorkshire

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £9.78 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Startdate:

    28/06/21 15:03:00

Job Description

Are you confident and able to talk to anyone? Do you have a passion for excellent customer service? We currently have fantastic temporary opportunity for a small number of administrators/call handlers to join a team within one of our Public Sector clients based in Middlesbrough.

This is fantastic opportunity to join an established local Government Department. If you enjoy working as part of a busy office and providing first-class assistance and advice to customers, then we want you to apply for this role.

In order to succeed in the role, you will have the following skills and attributes:

" Customer Service as your number 1 priority
" Excellent communication skills (both oral and written)
" Proficient in systems as well as prepared to learn new in-house systems
" Internet savvy - happy and comfortable negotiating your way around systems and folders
" Enthusiastic in all that you do

The role starts as an Administration role but will include Call Handling once you have built up the knowledge required. There will also be general administration that results from the calls that you will deal with. Duties will include, but not be restricted to:

" Call Handling
" Dealing with written queries
" General Administration
" Distribution of Post
" General photocopying and filing
" Creating and updating records on the in-house computer system
" Data Entry
" Ad Hoc duties as and when required by the client

This is a 3 month initial assignment, depending on start date, but has the opportunity to be extended beyond that initial period. The job is based on a 37 hour week, working Monday to Friday. Location is ideal for public transport. This client also offers an excellent Pay Rate of £9.78 per. hour.

If this job is for you, please apply below.


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