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French Speaking Customer Service

  • Location:

    Shrewsbury, Shropshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £17000 - £19000 per annum + 20 days holiday + pension + parking

  • Contact:

    Stephanie

  • Contact email:

    telford.web@brookstreet.co.uk

  • Job ref:

    TEL/12528_1540910157

  • Published:

    21 days ago

  • Duration:

    Permanent

  • Expiry date:

    29/11/2018

  • Startdate:

    19/11/18

Job Description

French Speaking Customer Service - £17,000 - £19,000 - Shrewsbury

A fantastic opportunity to join a successful and expanding business in Shrewsbury and be part of a busy and vibrant Customer Service team.

We are looking for a conscientious and enthusiastic individual who takes pride in providing excellent Customer Service.

Fluent French speaking is essential within a commercial customer service background.
You will be dealing with customers over the telephone, email and web chat enquiries offering a friendly, efficient and professional services working with both the French and UK customers. You will have the ability to work both independently and as part of a team.

ESSENTIAL: Fluent in French and English - Written and spoken
Duties:
" Handling customer enquiries
" Building strong and solid business relationships
" Tracking customer parcels and managing the escalation process when required
" Confidently up and cross-selling
" Recording customer data

Benefits:
" 28 days holiday including stats, rising to 35 days with service.
" Pension scheme
" Staff discounts
" Free Parking

Apply now via this advertisement or call Emma or Steph for further details.

01952 201112

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