Job Description

My client based in Didcot is looking for a French speaking Customer Service Administrator to join their expanding team, you will be the main contact point for all customers to deal with all incoming queries.

Your key duties will include;

Providing help and advice to customers using your knowledge of the organisations products and services; communicating courteously with customers by telephone, email, letter and face to face

Record customers immediate problems and report to the office manager

Keeping accurate records of discussions or correspondence with customers

Answer incoming phone calls and ensure that phones in the whole admin section are answered within 3 rings

Maximise any sales opportunity

Generate customer feedback reports

Do you have customer service experience? Are you looking for a new permanent opportunity?
Do you have excellent organisational skills with Microsoft experience? If so, please apply today !