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Receptionist

  • Location:

    Kingston Upon Hull, East Riding of Yorkshire

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £9.50 per hour

  • Contact:

    Katy

  • Contact email:

    katy.harland@brookstreet.co.uk

  • Job ref:

    HM4666_1634568684

  • Published:

    about 1 month ago

  • Expiry date:

    18/11/2021

Job Description

Receptionist- TEMPORARY CONTRACT
Hours:
* Thursday 12.30pm-5.00pm
* Friday 8.00am-12.30pm
* Alternate Saturdays 8.00am-12.00pm

Pay Rate: £8.50-£9.00 p/h

The contract will be approx. 3-4 months and will need the successful candidate to be flexible with their availability to help to cover absence and holidays (our client will always try to ask in advance where possible). The successful candidate will have to work the morning of Christmas Day as the Heath Centre is open.

The suitable candidate will have to wear a mask at all times unless they are exempt.

ROLE OVERVIEW

Reporting to the Office Manager, the Front of House Representative will be responsible for providing a 'world-class' front of house welcoming environment to all visitors and public entering our public facility, including delivering a professional, helpful, caring, and informative service to all visitors. The successful person will also be responsible for the coordination of meeting room bookings, hospitality requests and providing an overall support service to the site.

ESSENTIAL SKILLS:

* A strong belief in delivering great customer service
* A passion for working with people
* Previous experience working in a customer service orientated environment
* A positive, approachable, and professional attitude and demeanour
* Excellent organisational and communication skills with the ability to prioritise a variety of tasks
* Be computer literate (Microsoft Office)
* Have the ability to work both as a team member, and on alone in a busy working environment Possess a positive approach to learning, development, and progression
* Have a flexible attitude towards hours worked and the interest in supporting the wider team during holiday and sickness periods


KEY RESPONSIBILITIES

* Provide world class front of house customer service
* Staying confidential, empathetic, and respectful to all patients and visitors to the centre
* Welcome and provide a signposting service to patients and visitors, acting as a central point of contact for the site
* Engage with patients to actively contribute to the promotion of good health (training provided) Liaise with tenants, contractors, and landlord of the site to ensure that the building maintains the high standards expected
* Booking coordination for shared meeting rooms on site, including catering and hospitality orders and coordination of relevant presentation equipment as needed
* Receiving deliveries & incoming/outgoing mail, along with distributing it to various tenants Answering telephone calls and taking messages for tenants
* Maintenance of on-site record keeping such as Fire Safety and Infection Control

If this sounds like you, then contact Beth on 01482 699100 or email

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