Front Of House/ Office Admin
-
Location:
Belfast
-
Sector:
-
Job type:
-
Salary:
£20000 - £22000 per annum
-
Contact:
Colleen
-
Contact email:
colleen.farquharson@brookstreet.co.uk
-
Job ref:
BEL/298970_1637674078
-
Published:
over 2 years ago
-
Expiry date:
4/01/2022
-
Startdate:
December 2021
Job Description
Brook Street is working on behalf of our Belfast client to recruit a full time and permanent Front of House / Office Administrator.
The purpose of the role will be to manage the customer experience by providing exceptional customer service engagement to clients of the business
Responsibilities
- Responsible for ensuring that the offices high quality appearance is maintained at all times.
- Act as a first point of contact for customers and business partners; by dealing with a large variety of enquiries which may involve considerable questioning in order to determine the nature of the enquiry and the correct action required
- Develop lasting relationships with new and existing customers
- Provide a dedicated reception function at the highest levels of service and take ownership of a dedicated front of house role
- Meet, greet and welcome all visitors to the office to provide an exceptional customer experience
- Provide hospitality to all clients an visitors (tea, coffee, preparing food, organising lunches etc)
- Answer switchboard, transfer calls and with general enquiries
- Have a warm friendly personality and the ability and confidence to make outbound calls to secure appointments with both clients, prospective clients and outbound call campaigns
- Deal with post, couriers and deliveries
- General office duties
Role is Monday to Friday based - 35hrs per week - Salary will be 20k per annum
Please send CV via the link
Looking for a job? Register your CV now
Looking to recruit? Find the perfect hire
Want a career at Brook Street? Join our team