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German Speaking Customer Service Advisor - Part Time

  • Location:

    Gloucester, Gloucestershire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £18800 - £19500 per annum

  • Contact:

    William

  • Contact email:

    cheltenham.web@brookstreet.co.uk

  • Job ref:

    CHT/116106_1539848691

  • Published:

    about 1 month ago

  • Expiry date:

    17/11/2018

  • Startdate:

    19/11/18

Job Description

Fluent in German and English and looking for a new part time job opportunity? My client is a global communications organisation with excellent training and development opportunities, providing a supportive working environment in modern, open plan offices.

Working as part of the multi-lingual European Customer Service team you will provide high-level customer service and Account Management support to maintain strong business relationships with customers, working to set SLA`s. You will aim to deliver a high level of customer service to both internal and external customers always working to meet Key Performance Indicators (KPI`s) and responding efficiently and effectively to all inbound customer communication via phone and email.

You will be fluent in both German and English and ideally have experience of working in a customer focus role. You will have excellent communication skills and the ability to juggle a busy and varied workload, remaining calm under pressure.

Our client is looking for someone to join them on a part time basis working 25-30 hours per week. The department work between 6am - 8pm and they are fully flexible with regards to which hours are worked over the 5 days.

To apply for this German Speaking Customer Service job please contact Will @ Brook Street on 01905 731591 or email your CV

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