An established and growing company on the outskirts of Caerphilly is looking to hire a Customer Service Representative to join their growing team. This role is easily commutable from Cardiff, Newport, Caerphilly, Merthyr Tydfil or Rhondda Cynon Taf.
This is a permanent opportunity with great working hours.
- Act as first point of contact for customers
- Deal with incoming queries, delivering an exceptional service and managing expectations
- Update customers with the progress of their queries
- Provide quotes to customers promptly and follow-up
- Update tracking information for deliveries
- Customer service experience
- European language skills, ideally Spanish, German or Portuguese
- Own transport essential
The working hours are Monday-Thursday (0800-1700) and Friday (0800-1530), so a nice early finish ahead of the weekend! Free parking on site and great benefits for employees are on offer.