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German Speaking Customer Service Advisor

  • Location:

    Caerphilly, Wales

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £19000 per annum

  • Contact:

    Brook Street

  • Contact email:

    wales@brookstreet.co.uk

  • Job ref:

    CAR/807902-2_1628852908

  • Published:

    2 months ago

  • Expiry date:

    24/09/2021

Job Description

An established and growing company on the outskirts of Caerphilly is looking to hire a Customer Service Representative to join their growing team. This role is easily commutable from Cardiff, Newport, Caerphilly, Merthyr Tydfil or Rhondda Cynon Taf.

This is a permanent opportunity with great working hours.

Duties include:

  • Act as first point of contact for customers
  • Deal with incoming queries, delivering an exceptional service and managing expectations
  • Update customers with the progress of their queries
  • Provide quotes to customers promptly and follow-up
  • Update tracking information for deliveries

Requirements:

  • Customer service experience
  • European language skills, ideally Spanish, German or Portuguese
  • Own transport essential

The working hours are Monday-Thursday (0800-1700) and Friday (0800-1530), so a nice early finish ahead of the weekend! Free parking on site and great benefits for employees are on offer.

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