Job Description

German Speaking Social Media Specialist
Liverpool City Centre

Currently seeking a German Speaking Social Media Specialist to join our Social Media team who support in representing our global brand while communicating across various platforms. This is an exciting opportunity to support a multicultural team in providing excellent service to customers around the world.

Your responsibilities as a Social Media Specialist:

„Dialogue leadership on behalf of the company in conjunction with regional and central communications departments
„Manage the operational service for Bosch-owned social media platforms (Social Customer Care)
„Analysis and reporting of social media activities
„Monitor and report on Bosch and its diverse products within the social web (Social Media Monitoring)
„Engagement with communities and identification of key influencers
„Identify trends and development of best practices
„Provide support to agents in responding to customers on different social media platforms and create stringent guidelines / update of knowledge data base
„Enabling and training of other locations within the international social media network
Your profile as a as a Social Media Specialist:
„Relevant experience in social network, in particular the maintenance of communities and social media platforms
„Experience in social media (agency or company) required
„Excellent verbal, written and interactive communication skills in German and English
„In-depth knowledge of all relevant social media tools and current online communication techniques
„Proactive, flexible and ability to work independently with a high degree of responsibility
„Quality-driven work ethic and intercultural awareness
„A degree in a related field is desirable but not essential
„Some content management experience required

Working hours:

Monday - Friday (rota 7am - 7pm)
1 in 4 weekends
When working the weekend you will only be required to work 3 days in week