Helpdesk Administrator
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Location:
London
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Sector:
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Job type:
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Salary:
£20000 - £23000 per annum
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Contact:
Benjamin
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Contact email:
londonmetro.web@brookstreet.co.uk
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Job ref:
LMT/931598_1541680028
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Published:
over 5 years ago
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Expiry date:
8/12/2018
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Startdate:
20/11/18
Job Description
Are you a B2B Travel Helpdesk Administrator looking for the next step? If so, read on!
My client is a globally iconic Business Travel consultancy with a beautiful HQ in the heart of central London. They are actively looking for a Helpdesk Administrator
You`ll be working in a vibrant and busy office with a team of switched on and fun people…banter is key!!!!
Main Roles:
-Provide Helpdesk support to users of our booking tool solution (email/phone/face to face with internal staff)
-Assisting with administration of the booking tool
-Undertake user training alongside Training Department, and demonstrations to customers as required and agreed with the Business Development Team.
Secondary Roles:
-Provide assistance with creation of marketing materials for the product and updating of our internal social media site
-Ad hoc support for customer implementations
-Attending networking events with internal and external customers to raise awareness of the product
-Shared responsibility for updating customer communications
-Shared responsibility for actioning various reports and monthly tasks within the department
-General office administration assistance where directed by Manager
If you feel you have the skills and experience to succeed in this role please contact me immediately!
Ben
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