Job Description

Homelessness Outreach Worker - Help People Rebuild Their Lives

Location: Gloucester (travel across Gloucestershire required)
Hours: Includes early mornings, evenings & weekends (rota basis)
Requirements: UK driver's licence & access to a vehicle (with business insurance)

Make a real impact-every single day.

We're looking for a proactive, compassionate Homelessness Outreach Worker to help people experiencing rough sleeping take the first steps toward safe, stable lives.

Based in Gloucester and working county-wide, you'll meet people where they are-on the streets, in local hubs, or in crisis situations. Your role is all about building trust, offering support, and connecting individuals with housing and vital services.

If you're resilient, solution-focused, and driven by purpose, this is your chance to change lives for the better.

What You'll Do:

• Engage with rough sleepers through direct outreach and regular visits to key locations

• Complete risk and needs assessments and develop tailored support plans

• Provide advice and advocacy to help clients access housing and services

• Work in partnership with other agencies to deliver coordinated support

• Participate in early morning, evening, and weekend shifts (on a rota)

What You'll Bring:

• Experience supporting vulnerable adults or people with complex needs

• Strong communication, problem-solving, and interpersonal skills

• A full UK driving licence and access to a car for work

Why Work With Us?

• Free monthly training & career development

• 27 days annual leave + birthday off (rising to 30 days)

• Up to 6 free counselling sessions + wellbeing support

• Staff discounts at our shops, bike workshops & Blue Light Card access

• Competitive pension & health benefits

• Regular supervision and reflective practice sessions

Join us and be the difference for people who need it most.

Apply now and help us build a future where no one is left on the streets.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.