Brook Street are currently working with a Cheltenham based hotel who are seeking a Duty Manager for an immediate start. You will be joining a close-knit lively team and full training will be provided. This role requires two nights sleep-ins per week at the hotel.
Job role of Duty Manager:
" General administration on the reception desk
" Dealing with customer enquiries
" Ensure guests receive a warm welcome and are treated to the utmost hospitality and care during their stay
" To ensure all complaints are minimized and handled professionally
" Excel reporting
Key requirements for Duty Manager:
" Able to use Microsoft Packages, particularly Excel
" Autonomous, forward thinking individual
" Well presented, confident and friendly
This role offers a salary of up to £18,000 and great progression, with an immediate start.
For more information on this role, and other opportunities please contact Sophie on 01905 731 591.