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Hotel Reservationist

  • Location:

    Warwick

  • Sector:

    Hospitality & Catering

  • Job type:

    Permanent

  • Salary:

    £20000 - £22000 per annum

  • Contact:

    Chloe

  • Contact email:

    coventry.web@brookstreet.co.uk

  • Job ref:

    COV/19250_1657894911

  • Published:

    over 1 year ago

  • Expiry date:

    26/08/2022

  • Startdate:

    15/08/22

Job Description

Fantastic opportunity to join a well-established company in Warwick as a reservationist! Previous hotel experience is desirable but not essential if you have retail or customer service experience I would love to hear from you! You must be able to drive due to location.


" 42.5 hours per week, usually over 5 days, including Weekends and Bank Holidays
" Shifts will be between 8am-8pm
" £20,000 - £22,000 DOE
" Meals provided
" Full Training and support given
" Use of leisure facilities
" Parking on site

Main Duties but not limited to;
" Maximising hotel occupancy and revenue
" Performing Front Desk procedures and Hotel check in
" Answering Reservations queries by phone and email
" Processing hotel reservations for all segments of the hotel
" Adhering to all hotel booking policies and procedures
" Taking payments and performing full administrative checks for Hotel reservations and all package inclusions (Spa Treatments, Restaurant Bookings, Golf etc)
" Checking and Preparing arrivals for following day
" Working alongside the Front Office Manger and Head of Department to provide feedback and evolve the Hotel Reservations department

Person Specification;
" Previous hotel experience is desirable but not essential
" Team player
" Looking for a long lasting career
" Good communication
" Flexibility with working hours
" Must be able to drive due to location

If interested please click APPLY NOW, a member of the team will be in touch if successful.

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