Job Description

My public Sector Client based in Birmingham City Centre is looking for an Administration Officer to assist their HR Operations team. The role is paying £8.87 and then £10.64 in the 13th working week. This role would be temporary and full time, working Monday to Friday 9.00am to 5.00pm.

For this role you will be responsible for providing timely advice on HR queries received from across their whole business and for the delivery of quality administrative support to all areas of the Directorate. You must be able to provide effective cover of their Single Point of Contact function on a rota basis by reviewing and managing the team mailbox, actioning emails and resolving in the first instance where possible. Where further expert advice is required, you will need to triage queries to the right person to obtain more specific advice to assist you in resolving the query.

During this role you will be required to keep guidance current and update their database with relevant information where indicated to. You will also need to attend one to one, team and Directorate meetings as required. Other responsibilities include ensuring appropriate filing of paperwork and data retention, and the processing of invoices for payment.

You do not need to have specific HR experience as you will have access to a data base of guidance to resolve queries, but you should have excellent customer service skills as you will be required to communicate with all levels in the business and some external contacts. You will also need to have had experience of managing an inbox and be confident with Outlook and Excel.

Please note that due to COVID-19 you will be required to work from home for the foreseeable future but will be required to attend the office, once restrictions are relaxed. Therefore, you should ensure that you have a suitable working area and environment available to you. This role will also require a clearance to be in place before commencing the assignment.

If you feel you have applicable experience and knowledge, please do submit your CV for consideration.