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HR Administrator

  • Location:

    Walsall, West Midlands

  • Sector:

    Human Resources

  • Job type:

    Permanent

  • Salary:

    £20000 - £23000 per annum + dependable on experience

  • Contact:

    Brook Street Birmingham Office

  • Contact email:

    birmingham.branch@brookstreet.co.uk

  • Job ref:

    BMH/25351_1623858795

  • Published:

    about 1 month ago

  • Expiry date:

    28/07/2021

Job Description

I am recruiting for a HR Administrator working for a company who are a specialist outsourced provider of complex multi-channel customer contact services, comprehensive debt recovery solutions and the developer of a market leading water customer care and billing system. This position is offering the per annum salary of £20,000-£23,000 dependable on experience, the office is located in Walsall working 37 hours per week on a 9-5.30pm shift pattern.

THE COMPANY
My client based in Walsall, West Midlands specialise in helping utility companies deliver their end-to-end customer journeys. Offering services nationwide to help improve business customer contact, revenue protection, debt collection and billing processes to drive excellent customer experiences whilst minimising cost to serve.

KEY RESPONSIBILITIES/DUTIES

- Responsible for monitoring the recruitment inbox and ensuring CVs are forwarded to relevant HR Business Partner and that applicants are responded to in a timely manner

- Preparation of contract and offer letters for new starters

- Ensuring relevant background checks for new employees are completed and followed up on

- Initiation of new starter checklist, creation of personal file and ensuring all relevant documentation is completed.

- Responsible for entering new starter information into the HR and Payroll System (iTrent)

- Posting of adverts on Company careers page and other relevant job sites

- Responsible for sending out reminders to Line Managers in order for them to complete new starter probation reviews ensuring paperwork is completed and returned in a timely manner

- Acting as a key point of contact for the payroll department and for employees relating to their monthly pay

- Dealing with and preparing documentation for employee changes in terms and conditions e.g. salary changes

- Providing support to the HR team in the annual pay review and bonus process by producing all spread sheets and mail merges for the process

- Taking responsibility for ensuring the HR System is updated with accurate information ensuring that all employee records are maintained

- Running reports from the HR System as and when required by the business

- Supporting the HR team in pulling together the monthly board report

PERSON SPECIFICATION

- Excellent PC and Microsoft Office Skills. In particular, advanced Excel and numeracy skills

- Experience of using software databases, managing data and reporting information

- Meticulous attention to detail

- Highly organised and process driven

- Action orientated and displays a sense of urgency when appropriate

- Can communicate with employees at all levels, displaying strong written and verbal communication skills

- Ability to co-ordinate, prioritise and schedule own work on a daily/weekly basis

- Is able to handle and meet a large number of deadlines

- A natural sense for confidential matters

- Can maintain composure and patience whilst under pressure

- Customer service focused

- Strong listening skills

***PLEASE ONLY APPLY IF YOU MATCH THE ABOVE PERSON SPECIFICATION***

SALARY AND BENEFITS
- Basic salary of £20,000 - £23,000 (dependable on experience)

- Monday - Thursday 9-5.30pm with an early finish on Friday (37 hour working week)

- Genuine opportunities of real career progression

- Generous holiday entitlement starting with 20 days plus all bank holidays then 25 after length of service

- Enhanced Pension Scheme (6% match)

- Reduced rates on Healthcare with Healthshield

- Free onsite gym

- Free onsite parking

- Onsite nursery

- Cycle to work scheme

- Retail discount with MyPremierBenefits

If you are and interested in this position, please send your cv and call Ellis on 0121 6333888.

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