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ICT Administration Officer

Job Description

Brook Street (UK) Ltd are recruiting an ICT Administration Officer for our leading Public Sector client Education Authority Northern Ireland, Belfast, within the ICT school support department

You will be responsible for the organisation and management of the ICT Support Team Office and Provide technical, administrative and clerical support within the ICT Team for EA mobile phones.

Typical Duties will include but is not limited to

Mobile Phone Support
" Provide administrative support to existing Mobile phone procedures
" Manage EA mobile phone contracts and liaise with network Account Managers as required
" Liaise with EA staff regarding all aspects of mobile phone contract management including new and upgraded contracts, iProc order processing and invoicing
" Provide technical support to the setup and ongoing management of mobile phones

IT Service Desk Support
" Provide support to the IT Service Desk to include logging and management of calls, review and escalate as required.

General Administrative Processes and Records
" Provide administrative, clerical and secretarial support within Finance and ICT
" Develop, maintain and operate manual and/or computerised information systems in connection with the Finance and

ICT procurement
" Assist Finance and ICT Team members to plan, organize and manage events such as consultations, workshops and meetings;

Provide a supporting administrative role to ICT managers/Head of Services
" Plan, organize and priorities work to ensure timely completion of tasks and deadlines are met
" Provide word processing/typing, filing, duplication and photocopying word processing in support of administrative processes, including the use of E-mail, intranet and internet facilities, where appropriate;
" Sort, screen and distribute all mail;
" Arrange appointments, meetings and provide a secretarial service as required;
" Communicate on a regular basis with a range of internal and external representatives in procurement activities;
" Plan and manage facilities and catering relating to procurement activities;
" All general administration in support of work undertaken including preparation of draft letters, minutes, notes, reports, documentation.
" Preparing action plans, analysing risks and opportunities and gathering necessary resources.

You will also have NVQ Level 3, BTEC National or two A levels or equivalent or higher examination qualifications and a minimum of one year's experience in an office based administrative role.

" Full training and induction
" Work with a leading Public Sector Organisation that promotes diversity and inclusiveness
" The opportunity (however not guaranteed) to apply for internal roles
" Accrue holiday hours as you work
" Brook Street (UK) Ltd back office support and mentoring
" Ability to work across school admissions teams in all admissions regions across NI.
" No weekend work (Shift pattern Mon-Fri 9am-5pm)

The rate of pay is £10.70 per hour, the hours of work are 0900-1700 Monday to Friday.
If you would like to apply for this role, please call Natasha at Brook Street (UK) Ltd on 028 90 881100 or email your CV via the `Apply` link.


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