Brook Street are excited to be recruiting for a temporary ICT Technician for the NHS near Derby City Centre. The role will be full time, 37hrs, Mon - Fri 9am - 5pm until Mar 20. The pay starts at £8.57/hr for the first 12 weeks increasing to £9.62 thereafter.
The ideal candidate will be required to have a working knowledge of PC's, Microsoft operating systems and software. You must be able to demonstrate a good understanding of the use of computer systems, and ideally have experience of handling user contact.
The role will require you to have the following skills:
Ability to develop and maintain effective partnerships and ensure continuity in service delivery.
Customer focussed and well organised.
Analyses, investigates and resolves IM&T issues where there are a number of options; analyses user requirements which may require configuration of hardware and/or software.
Ability to remain calm when dealing with difficult users.
Has the ability to make appropriate decisions, initiating action to resolve operational problems.
Able to work in a team
Able to work with supervision to achieve the objectives of the post.
Able to make correct decisions within a set of guidelines
Personal attributes required would include:
Proficient in Customer Service Techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of products and services.
Ability to work under pressure
Strong interpersonal skills
Excellent verbal and written communication skills
Ability to work on own initiative and as part of a team
Enthusiastic and confident.
Full driving license
If you are interested in applying for the role then please submit your CV or if you have any questions, please ring the branch on 0115 879 3500 and ask to speak to a member of the PSR team.