Back to Search Results

Immediate Start - Customer Service Specialist

Job Description

Are you ready for a new challenge and want to further your skills and experience?

Are you keen to grow and develop in a role?

Commutable from Hull, Grimbsy, Scunthorpe, Immingham, Brigg

We are recruiting for a Customer Service Specialist, in this role you will be able to learn and grow within a established growing business.

Working hours - Monday - Friday

Working Hours: 09:00 - 5:30pm

Location: Barton Upon Humber

What our client offers:

  • Salary- £9.62 per hour - Overtime £14.43 per hour
  • A Fantastic training programme and opportunities.
  • Progression and development
  • Friendly and fast paced working environment

What you will be responsible for:

  • Ensuring you deliver excellent customer service at all times
  • Taking Inbound calls and occasional outbound calls to Customers
  • Achieving all KPI targets which have been set for the day
  • Handle internal and external customer queries, via telephone, email or any other source of communication
  • Resolve issues or any complaint's you may receive on the telephone or email
  • Pro-actively resolve potential customer issues
  • Work as a team to achieve the weekly targets
  • Build relationships
  • Offer problem solving solutions and follow up with customers / departments with a can do attitude
  • Accurately record any data provided at all stages of the customers process

Personal competencies our client is looking for:

  • Personal effectiveness and an ability to empathise with customers
  • Fully committed to providing the highest level of customer service.
  • Effectively communicates the brand values to the customer

Required abilities:

  • Strong communication skills (including verbal and written)
  • Ability to capture data accurately
  • Ability to listen attentively and hear important information
  • Computer Literacy and excellent keyboard skills
  • Overall Literacy skills to a high standard
  • Previous customer service experience (Face to face or via telephone)

We want to hear from you, if you have customer service experience from/or any of the following industries:

Retail
Hospitality
Contact centres
Sales
Travel
Care
Graduates
Many More..

W1siziisijiwmtgvmdyvmjivmtevmtyvmjivmtevy3rhcy1iyxitzmlndxjllmpwzyjdlfsiccisinrodw1iiiwimjawmhg3mjajil1d

Looking for a job? Register your CV now

REGISTER

Looking to recruit? Find the perfect hire

Upload Job

Want a career at Brook Street? Join our team

Join Now