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Immediate Start - Customer Service Specialist

  • Location:

    Barton-Upon-Humber, Lincolnshire

  • Sector:

    Contact Centre, Customer Service

  • Job type:


  • Salary:


  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    3 months ago

  • Duration:


  • Expiry date:


  • Startdate:

    01/03/21 18:41:14

Job Description

Are you ready for a new challenge and want to further your skills and experience?

Are you keen to grow and develop in a role?

Commutable from Hull, Grimbsy, Scunthorpe, Immingham, Brigg

We are recruiting for a Customer Service Specialist, in this role you will be able to learn and grow within a established growing business.

Working hours - Monday - Friday

Working Hours: 09:00 - 5:30pm

Location: Barton Upon Humber

What our client offers:

  • Salary- £9.62 per hour - Overtime £14.43 per hour
  • A Fantastic training programme and opportunities.
  • Progression and development
  • Friendly and fast paced working environment

What you will be responsible for:

  • Ensuring you deliver excellent customer service at all times
  • Taking Inbound calls and occasional outbound calls to Customers
  • Achieving all KPI targets which have been set for the day
  • Handle internal and external customer queries, via telephone, email or any other source of communication
  • Resolve issues or any complaint's you may receive on the telephone or email
  • Pro-actively resolve potential customer issues
  • Work as a team to achieve the weekly targets
  • Build relationships
  • Offer problem solving solutions and follow up with customers / departments with a can do attitude
  • Accurately record any data provided at all stages of the customers process

Personal competencies our client is looking for:

  • Personal effectiveness and an ability to empathise with customers
  • Fully committed to providing the highest level of customer service.
  • Effectively communicates the brand values to the customer

Required abilities:

  • Strong communication skills (including verbal and written)
  • Ability to capture data accurately
  • Ability to listen attentively and hear important information
  • Computer Literacy and excellent keyboard skills
  • Overall Literacy skills to a high standard
  • Previous customer service experience (Face to face or via telephone)

We want to hear from you, if you have customer service experience from/or any of the following industries:

Contact centres
Many More..


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