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Import and Export Operator

  • Location:

    Newcastle upon Tyne

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    pension and healthcare

  • Contact:

    Sarah

  • Contact email:

    sarah.nixon@brookstreet.co.uk

  • Job ref:

    NWC/483537_1624536522

  • Published:

    almost 3 years ago

  • Expiry date:

    5/08/2021

  • Startdate:

    ASAP

Job Description

Brook Street are proud to be working with a market leader within the shipping and transport industry on an exciting new opportunity for an Import/Export Operator

As Import/Export Operator you will join on a full time, permanent basis and in return you will receive a competitive salary depending on experience, plus benefits including pension and healthcare. You will join a small but sociable team who are a friendly bunch with a great sense of humour!

Main duties include, but are not limited to:

" Answering calls in a positive manner in an office environment
" Understanding and Coordinating loads to maximise revenue and reduce costs
" Negotiating rates with hauliers and arranging collections & deliveries to meet sailing / customer deadlines
" Providing competitive quotations in a timely manner
" Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications
" Creating of export and import declarations where appropriate.
" Providing customers with accurate updates and deal with any customer queries/ complaints that may arise
" Maintaining customer and client relationships and ensuring an outstanding level of customer service is maintained at all times
" Carrying out any other reasonable task as may be allocated by line or senior manager
" Ensuring compliance to LV HSSQE systems and procedures.
" Ensuring safety of yourself and others around you. Be aware of trade comp

The ideal candidate will have:
" Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner
" Methodical thinker, with a keen attention to detail and analytical skills
" Good IT capability and a strong and confident communicator
" Motivated, resourceful, able to organise own workload and balance competing demands

If you feel that you have the relevant experience would love to be considered for this position the click 'Apply Now!' to be considered. Alternatively you can contact Sarah Nixon at Brook Street, Newcastle for more info!

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