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Import Operative

  • Location:

    Solihull, West Midlands

  • Sector:

    Freight & Logistics

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Adam

  • Contact email:

    birmingham@brookstreet.co.uk

  • Job ref:

    BMH/24592_1551893487

  • Published:

    about 2 months ago

  • Expiry date:

    5/04/2019

  • Startdate:

    ASAP

Job Description

I am recruiting for an experienced Ocean Freight Logistics Import Operative based near Birmingham Airport; this is an exciting opportunity to work for a 'family feel' Logistics company where it is all about delivering the best customer service and they are offering a competitive salary for the right candidate.

THE ROLE
You will be responsible for the logistics of importing goods via sea freight. This will include the booking/planning of transport, the completion of all documentation and solving problems as they arise, at all times building relationships and keeping your suppliers and the clients updated.

THE COMPANY
My client is a leading British logistics provider headquartered in Birmingham. They have the credibility and a reputation that allows them to continue to expand within the UK and worldwide using their global infrastructure of partnerships and agents. They operate ocean freight and air freight services with a balanced portfolio of inbound and outbound blue-chip clients with an emphasis on the technological solutions that they offer.

TYPICAL DAILY JOB DUTIES - WHAT ARE YOU RESPONSIBLE FOR?
- Arrange haulage with shipping lines/hauliers
- Develop and build relationships to ensure a high level of customer service is provided to clients
- Take requests and queries and resolve them effectively and efficiently
- Communicate (using email, telephone and internet systems) with overseas agents and clients clearly, precisely and accurately and resolve issues and complaints in a timely manner
- Ensure pre-alert documents are on hand prior to vessel arrival
- Prior to the release/delivery of cargo
- Collect all correct documentation
- Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
- Process supplier invoices
- Maintain customer and supplier spreadsheets
- Ensure that the departmental manager is aware of the status of all shipments

PERSON SPECIFICATION
- A minimum of 1 year of experience in sea freight forwarding
- Experience of shipments from and to worldwide destinations
- Familiarity with all relevant documentation for different modes of transport for ADR and IMDG shipments
- The ability to complete CFSP/Home Use/IP/OP entries
- A clear understanding of how duty/VAT is calculated
- Understands when duty is applicable or should be reduced and the documents required to obtain the reduction
- Experience of booking and planning of transport
- Experience in the creating of, checking of and processing of all relevant importation documentation
- Good verbal and written communication, to provide a professional image to customers and suppliers
- The capacity to work in a high pressure environment whilst remaining calm when under pressure
- The ability to instruct a global network of agents, suppliers, shipping lines, hauliers
- The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency
- A positive attitude and good problem solving skills and to apply lessons learned

***PLEASE ONLY APPLY IF YOU HAVE RELEVANT IMPORT KNOWLEDGE/EXPERIENCE***

PACKAGE AND BENEFITS
- Salary negotiable dependant on experience
- 28 days including Bank Holidays
- Pension
- Free Car Parking

DOES THIS SOUND LIKE YOU? ARE YOU INTERESTED IN THIS ROLE? THEN I WOULD LOVE TO HEAR FROM YOU.

Please send your cv and call Adam or Charlie on 0121 643 6954

***If you have not received a response within 48 hours, unfortunately your cv has not been selected on this occasion***

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