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Inbound Customer Service Advisor - Derby

Job Description

Inbound Customer Service Advisor
£17,076 plus bonus
Derby

Do you want to create a great career for yourself in a growing company?
Can you demonstrate excellent customer service?
If the answer is YES, then look no further….

Hours:
40 hours per week
Office is open Monday to Sunday from 08:00am to 20:00pm

Responsibilities:
* Receive call from existing customers and answer inquiries regarding their service packages.
* Deal with customers who are thinking about leaving the company and attempt to retain the customer.
* Explain and sell service packages to customers. Upselling add-on services.
* Maintaining subscriptions from customers.
Benefits:
* Reward and recognition; they are an important part of our culture. We know that happy, motivated people are the best way of delivering excellence to our clients and building a world class organisation.
* You will receive free Sky TV and broadband to enjoy, private healthcare through our health provider, Healthshield.
* We encourage employees to constantly learn and grow so we also offer the opportunity to undertake a BSC degree in Customer Contact Management through the University of Ulster.

For more information, apply today!

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