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Inbound Customer Service Advisor - German

  • Location:

    Belfast, County Antrim

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    Up to £17076 per annum + see description

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street Recruitment is recruiting German speaking Inbound Customer Service Advisors for our call centre client in Belfast.

The role will involve taking incoming calls from business customers who are having issues with their Cisco products and services.

You are the customers first point of contact and it will be your job to take detailed notes on each issue and put the customer in contact with an engineer to fix the problem. It will be your job to provide excellent customer service on each call!

As you will be taking Inbound calls the client requires a degree of flexibility.

You will work 40 hours per week and have 2 days off per week and you will get your rota 5 weeks in advance

* Shift 1- 6:45am-3:45pm Mon- Fri/ Weekends 6:45am-1:15pm
* Shift 2- 8:15m-5:15pm Mon - Fri Weekends 6:45am-1:15pm

* 6 months customer service experience. That can be in retail, sales or even hospitality.
* Fluency in written and spoken English & German

Job details
* Fantastic onsite facilities including table tennis tables and live gaming!
* Onsite FREE gym & Yoga room
* Relaxing break out areas to chill and unwind
* Grab a refreshing smoothie at our juice bar or try one of our daily lunch deals!
* 28 days paid holiday per year
* Basic Salary of £16,536- £17,076 * NATIONAL MIN WAGE BASED ON AGE
* Benefits and discounts with local and national suppliers!
* Based close to Belfast City centre you are only ever a few minutes' walk away from the city's top attractions!

If interested send CV via the apply link


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