Job Description

Customer Services Advisor

Monday - Friday 37 Hours - Hybrid Working - Potential of 1 day in office

Salary: £20,000

To ensure work is completed to the highest standards demonstrating accuracy and attention to detail whilst providing good customer service.

Key Responsibilities:

• To process a range of general pensions case work while ensuring that service level targets and deadlines are met.
• Ensure that all work is carried out in a timely and accurate manner
• To develop an understanding of current pensions regulations and overriding legislation, maintaining an up to date knowledge
• Maintain information security, dealing appropriately with sensitive and confidential information within Service protocol/guidelines

• Ability to work effectively on own initiative as well as being an effective team player
• Ability to undertake detailed mathematical calculations accurately
• Ability to work accurately and to deadlines
• Ability to use Excel and Word to a good standard
• The ability to communicate effectively at all levels

If you have the relevant skills and are interested in this role, please apply.