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Inbound Sales

  • Location:

    Romsey, Hampshire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    Up to £8.25 per hour

  • Contact:

    Robin Francis

  • Contact email:

  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street is working with a friendly, professional and diverse business providing outstanding outsourced solutions for companies that require their expertise.

If your looking for a new Sales role with no cold calling - Keep reading...

Inbound Sales is a fast moving environment where each call can be for a different client and unique product. Using dynamic technology, you will take orders, upsell and cross sell, increasing average order values with structured selling practices. This team is at the forefront of delivering significant value to their clients and great products to consumers. This is a role that really enhances sales skills and rewards achievement.

Key Responsibilities:

** Upselling and cross selling on every opportunity presented in order to increase revenue
** Identify and maximise sales opportunities through cross selling and up selling plus special promotions on a wide range of retail products
** Place customer orders and resolve all customer enquiries at first point of contact efficiently
** Record all customer contact details by telephone using in house systems adhering to mandatory compliance regulations
** Supporting other departments when required; processing orders, samples and coupons accurately, scanning, returns
** Take ownership of personal development and performance
** Work as a team in a fast paced target driven environment

Person specification

  • Sales experience gained within a call centre environment or from other sales roles
  • Confident and able to communicate effectively
  • Target and results driven and able to close a sale plus objection handling skills
  • Work as part of a team, support colleagues and promote a positive team spirit
  • Passion for people and customer service
  • Good IT skills including use of e-mail and Microsoft products
  • Punctual and reliable

" Full time 40 Hours a week - 5 days a week including one weekend day (including bank holidays for 365 days a year operation) 8.5 hour shifts available between 06:00 - 21:00


** Career progression and extensive on-going training and development
** Apprenticeship Diploma qualifications available provided by Southampton Football Club
** 29 days holiday accruing to 33 days based on service including bank holidays
** Company Pension scheme after qualifying period
** Free Employee Benefits and Assistance Scheme
** Free on-site parking or short walk from train station on mainline services
**Subsidised lunch/refreshments with free tea and coffee
** Staff discount on products

If this sounds like your kind of role - Please get in touch we have a few vacancies.

PLEASE NOTE: due to the level of responses - only successful candidates will be contacted.

- Successful applicants will be subject to a basic criminal record check -


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