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Inbound Sales - Contact Centre, Romsey

Job Description

Brook Street is working with a friendly, professional and diverse business providing outstanding outsourced solutions for companies that require their expertise.

If your looking for a new Sales role with no cold calling - Keep reading...

Inbound Sales is a fast moving environment where each call can be for a different client and unique product. Using dynamic technology, you will take orders, upsell and cross sell, increasing average order values with structured selling practices. This team is at the forefront of delivering significant value to their clients and great products to consumers. This is a role that really enhances sales skills and rewards achievement.

Key Responsibilities:

** Upselling and cross selling on every opportunity presented in order to increase revenue
** Identify and maximise sales opportunities through cross selling and up selling plus special promotions on a wide range of retail products
** Place customer orders and resolve all customer enquiries at first point of contact efficiently
** Record all customer contact details by telephone using in house systems adhering to mandatory compliance regulations
** Supporting other departments when required; processing orders, samples and coupons accurately, scanning, returns
** Take ownership of personal development and performance
** Work as a team in a fast paced target driven environment



Hours:
" Full time 40 Hours a week - 5 days a week including one weekend day (including bank holidays for 365 days a year operation) 8.5 hour shifts available between 06:00 - 21:00


Benefits:

** Career progression and extensive on-going training and development
** Apprenticeship Diploma qualifications available provided by Southampton Football Club
** 29 days holiday accruing to 33 days based on service including bank holidays
** Company Pension scheme after qualifying period
** Free Employee Benefits and Assistance Scheme
** Free on-site parking or short walk from train station on mainline services
**Subsidised lunch/refreshments with free tea and coffee
** Staff discount on products


If this sounds like your kind of role - Please get in touch we have a few vacancies.

PLEASE NOTE: due to the level of responses - only successful candidates will be contacted.

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