Inbox Administrator/Appeal handler.
Due to continued success Brook Street Inverness are working again with new a business in based in Dingwall. The successful candidates will work in a team environment with the latest technology. As an Inbox Administrator/Appeal Handler you will be responsible for monitoring a very busy inbox and following all GDPR procedures. You will also be assisting clients with their appeal queries. This is a fast paced, team environment where your managers will work alongside you to achieve fantastic results.
What will you be doing:
" Administer and maintain the businesses email system.
" Responding to emails using guides provided
" Assisting clients with their appeal queries by phone
" Updating client records
What are we looking for:
Our client is seeking candidates who have a personality, a positive attitude, attention to detail and willingness to learn.
" A Monday to Friday role with a heavy focus on work/life balance.
" A high-class training programme and ongoing support from the management team.
" Working for a company that understands the importance of wellbeing
" A competitive salary from day one
" A fun working environment focusing on staff morale
" An opportunity for further personal development and career progression
" Free car parking
" 21 days holiday plus statutory
If you are interested in this opportunity then please send your CV or call the office 01463729213.