Are you looking for a new challenge as an Insurance Branch Manager? Do you have 2 years management experience and an exposure to the insurance industry?
If so, this could be the perfect role for you. Working with the one of the UK's fastest growing insurance firms, you will based at their Moseley office in Birmingham and be expected to drive a leading insurance team with to achieve and exceed department KPI's in a consistent and fast moving manner.
Benefits for this role include:
Competitive basic annual salary of around £25,000-£30,000 per annum (based on experience).
24 days annual leave per annum.
3 % matched pension scheme.
Cycle to work scheme.
Day to day responsibilities for this role include:
Driving the team to achieve and exceed department KPI's.
Providing daily feedback on performance, conducting one to one meetings with staff alongside ensuring there is a guiding and development of a busy team.
Ensure there is a delivery of client KPI's within the team that would include: Day to day service levels, monthly KPI's (both on volume and percentage), customer experience alongside quality and compliance measures.
Adhering to HR procedures and policies that can provide a fair and regular approach to the managing of staff.
Managing and coaching a team of Advisors.
Achieving the attrition levels, the absence monitoring of staffing alongside SLA and KPI's.
Conducing the agreed level of quality assessments and the providing of feedback to ensure that quality standards have been maintained.
In order to apply for this role, you must have the following skills and experience:
2 years and above management experience
3 years and above insurance experience - It would be desirable for this to be within the motor insurance industry.
Good telephone manner and positive attitude.
High level of customer service and sales skills.
Proficient in all Microsoft programmes which includes Excel and Power Point.
If you fit all the above criteria, please apply directly and to speed up your pre-registration, complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx
If you require any further information, please call Daniel on 0151 242 6090 or alternatively via e-mail on