Job Description

Our client is a Lloyd's and London Market Insurance brokers and they are urgently recruiting for an experienced Broker Support Technician/ Broker back-up to join their busy Property team.


You will have experience of providing support to a team of Brokers. The role is working across all territories and ideally you will have experience in Open Market Property Insurance broker support



Your main duties will include:

• Work closely with the brokers to ensure clients and the book are serviced to a high level
• Support the Brokers and Producers through the provision of MRC's ( Market Reform Contracts) and information packs.
• Deal with Contract Certainty requirements with specific reference to the appropriate issuance of Evidence of Cover
• Assisting their processing teams with any queries received via Xchanging

Key skills and competencies

• Experience in servicing open market and facilities contracts
• Understanding of the regulatory environment relative to the Insurance Industry in London and other region
• Confident and proactive in communication with Clients, Underwriters and senior colleagues
• Ability to produce Market Reform Contracts and Endorsements and maintain awareness of changing requirements
• Ability to communicate with Clients and colleagues in a professional and respectful manner
• Ability to work under pressure and to meet deadlines
• Ensure settlement terms/PPWs are met, prevent potential funding or escalates problems to divisional management
• Daily monitoring with IBA team to monitor bad debt, cash and funding and escalate the problem to divisional management/IBA as appropriate
• Computer literate, including good knowledge of Microsoft Word, Excel and PowerPoint packages
• Experience in the use of London Market processes and systems (e.g DCOM, ATLAS, Crystal, PPL, Whitespace)

So if you have the experience of supporting a team of London/Lloyd's market Insurance brokers (Ideally within a Property team) then please apply today to discuss this great opportunity in detail



Salary £35000 - Hybrid working and a great benefits package