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Insurance Claims Handler

Job Description

Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler


  • Negotiate Commercial Insurance Claims in respect of Commercial Property & Liability
  • Meet the agreed standards of service, volumes and performance levels, in line with KPIs.
  • Efficient processing of claims
  • Provide input and advice to clients on claims progress, manage expectations and support their needs.
  • Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers.
  • Identify policy issues around policy cover and application and escalate issues as required
  • Set up first advice and managing subsequent interactions with clients and insurers
  • Assist with the audit of client`s claims statistics and provision of summary reports and analysis.


  • Must have worked in an insurance firm in a similar role
  • Strong communication skills - verbal and written
  • Experience of Property, Fleet and Liability Claims
  • Must have working knowledge of the commercial insurance
  • Competent in Microsoft Office.

Salary will be dependent on experience - confirmed at interview

Please send CV to Colleen Farquharson via the apply link

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