Job Description

Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler


Responsibilities

• Negotiate Commercial Insurance Claims in respect of Commercial Property & Liability
• Meet the agreed standards of service, volumes and performance levels, in line with KPIs.
• Efficient processing of claims
• Provide input and advice to clients on claims progress, manage expectations and support their needs.
• Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers.
• Identify policy issues around policy cover and application and escalate issues as required
• Set up first advice and managing subsequent interactions with clients and insurers
• Assist with the audit of client`s claims statistics and provision of summary reports and analysis.

Criteria

• Must have worked in an insurance firm in a similar role
• Strong communication skills - verbal and written
• Experience of Property, Fleet and Liability Claims
• Must have working knowledge of the commercial insurance
• Competent in Microsoft Office.

Salary will be dependent on experience - confirmed at interview

Please send CV to Colleen Farquharson via the apply link